Terms & Conditions

Terms and Conditions of Membership

  1. Membership Period
    You agree to join Pirates Squash Club on a monthly or annual membership. For the whole of that period, you will pay the regular payment fees on time, even if you don’t attend the club. Termination conditions are set out in clause 6.

  2. Membership entitlements
    Your membership entitles you to make full use of Pirates Squash Club‘s facilities. It does not cover food or drink or the cost of tournaments, coaching or special programmes. We cannot guarantee that the courts will always be available to you, particularly at popular times. Some restrictions apply to "Off-Peak" membership types. Some membership types requires two club members for booking courts.

  3. Fees
    You agree to pay either: (a) an annual fee in full, or (b) regular monthly payments as outlined in the membership schedule, to be made through Hello Club.

  4. Key Tag Fee
    You agree to pay a fee for a Key Access Tag. This fee is non-refundable and is for one key tag. The key tag is for your use only and cannot be shared with other Members or players. ​Please notify the Pirates Membership Liaison immediately if you lose your key tag and we will suspend door access for your tag. This can be reinstated if found again, otherwise a new Key Tag Fee will be incurred, and a replacement Tag given to you.

  5. Club Rules
    You agree to comply with all current rules of Pirates Squash Club as follows:

    1. You must not carry out any illegal acts on Club premises, and you must comply with our health and safety requirements, including those directed to your own health and safety. If you carry out any activity which we consider is offensive or a danger to you or any other person, we reserve the right to require you to leave the Club immediately.
    2. Your membership and subsequent access to the club is for your personal use only. You may not pass out your key tag to non-members for access to the club or to use the courts. Failure to comply with this rule may result in penalties enforced, including the forfeit and cancellation of your membership and grading with Pirates Squash Club, which is at the Committee’s full discretion and their decision will be final. No membership refund will be given.
    3. Some membership types require two members in order to book a court. No member may use another member’s name to book a court without that member playing on court at that time. Failure to follow this rule may lead to suspension or removal of that member from the club, with no reimbursement of fees, at the Committee’s sole discretion.
    4. You are welcome to invite another person (a guest) to play at the club with you, but additional Court Fees do apply for certain memberships. This applies to general members of the public, friends, family members, and members of other clubs. You are solely responsible for that guest and their actions while on the club premises.
    5. All members are responsible for maintaining their profile in iSquash and Hello Club, including email address and contact phone numbers.
    6. Junior with Parent members are junior players whom have a parent as a "playing" member.
    7. All Junior members under the age of 13 must be accompanied by a parent or guardian at all times while on club premises.
    8. Any membership not paid on time may result in the member being suspended and access to the club revoked, until a membership is paid for.
    9. All persons accessing the playing courts must wear non-marking shoes.
    10. Club rules may change from time to time.
  6. Termination of Membership
    By you: You must provide one month’s written notice of your intention to terminate your membership.
    By Pirates Squash Club: At any time, we can terminate your membership immediately by giving you notice in writing, if you breach any term of this membership, including: failing to pay any fee on due date breaching any club rules carrying out any illegal, offensive or unsafe activity on Club premises.

  7. Overdue Payments
    It is your responsibility to keep your payments paid on time. Failure to pay your monthly payment on-time will result in your membership being suspended. Annual members are bound to pay the full amount unless otherwise directed by the Committee at the Committee sole discretion.

  8. Our Liability to You
    You have rights under the Consumer Guarantees Act 1993. Other than those rights: (a) provided we act with reasonable care and skill, we will not be liable to you for any direct, indirect, or consequential loss or damage or injury of any kind to you or your property, however it arises. Compensation for personal injury by accident is covered by Accident Compensation in New Zealand.
    (b) we will not be obliged to give you any refund if you fail to use your membership.
    (c) we will only use information provided for administration and marketing purposes and for any emergency which might arise while you are on club premises. You have the right to ask for this information to be corrected at any time.

  9. Younger Members
    Applicants who are under 18 must ask a parent or legal guardian to sign the consent before membership will be accepted.

  10. Permissions
    You give permission for your details to be given to any or all of Squash Otago, Squash New Zealand or any other relevant organisations. You have read and agree to the Terms and Conditions of joining iSquash (available online at Squash New Zealand). You have read and agree to the Terms and Conditions of joining Hello Club (available online at Hello Club).

Pay2Play Casual Player - Terms and Conditions

    • The Club referred to in all of the Terms and Conditions is Pirates Squash Rackets Club Incorporated which is a New Zealand owned Incorporated Society.
    • The User referred to in all of the Terms and Conditions is the user who is registered on the Hello Club booking system and who made the booking.
    • The District referred to in all of the Terms and Conditions is Squash Otago.
    • The User acknowledges that all details entered when registering into Hello Club are correct.
    • By registering onto Hello Club, the User accepts all Terms and Conditions associated with the online booking system – these are accepted upon * registration and are available to view by logging into Hello Club at any time.
    • The User’s information will be used for communication for Pay2Play notifications and/or other squash-related information from the Club, the local
    • District and/or Squash NZ – the User may manage their own subscription options by logging into Hello Club at any time.
    • The User code remains operative for Pay2Play users from 15 minutes before until 15 minutes after the commencement of a Pay2Play booking.
    • The User accepts that the Access Code for the Club will be their responsibility and may only be used by them.
    • The Club is not responsible if the User is unable to access the Club after the booking has expired (15 minutes after the booking end time) – access to retrieve any forgotten personal belongings can be negotiated with the Club.
    • While at the Club, the User will be responsible for all persons accompanying them.
    • The Club is not responsible for loss or theft of personal items – we recommend that personal items are not left in the changing rooms.
    • The user takes full responsibility for their welfare and neither the club nor Dunedin City Council takes any responsibility for injury caused either to them or people joining them in the club.
    • The User, and any persons accompanying them must wear clean non-marking sports shoes on any of the court surfaces.
    • Please be aware that the Club operates a video surveillance system within the building.
    • Casual users must not admit people not accompanying them into the building.
    • The court booking fee entitles the User to book one court time slot of one hour for two players only.
    • This booking does not include any equipment hire (racket, ball etc) – if the User requires equipment, we recommend purchasing from Otago Sports Depot, 117 George Street, Dunedin.
    • Bookings may only be cancelled at the discretion of the Club – bookings cancelled by the Club Committee will receive a full refund and the User will receive communication prior to the booking start time.
    • The Club requests that the User keeps a copy of the Pay2Play booking receipt, and not be offended if a member requests to see it.
    • All Transactions will be billed in New Zealand dollars.
    • The name that will appear on all cardholder Statements for any transaction will be Pirates Squash Rackets Club.
    • Payments are processed through Hello Club who use the Stripe payment gateway. No credit card information is stored by the Club.